Ricoh Company, Ltd. (hereafter referred to as RICOH) recognizes that protection of the personal information of all people (hereafter referred to as the principal) whose personal information is provided to RICOH is an important responsibility for a business organization that handles personal information. RICOH hereby establishes this policy for handling personal information and will endeavor to protect personal information.
In order to prevent leakage, loss, destruction, etc. of personal information, RICOH endeavors to protect personal information in its possession complying with laws, regulations, guidelines, and internal rules and take appropriate safety control measures. Employees of RICOH will be trained on proper handling of personal information so that they may make best efforts to protect the personal information.
2.1 RICOH will acquire personal information by proper means in the spirit of compliance with laws. When RICOH intends to acquire personal information directly from the individual in writing or through the Web site, RICOH will clarify purposes of use of the personal information. However, RICOH may omit clarification of the purposes of use if they are obvious from the circumstances where the personal information is provided.
2.2 RICOH will use personal information within the scope necessary for accomplishing the purposes of use stated in “List of Businesses and Purposes of Use” hereby attached.
2.3 As for the personal information RICOH had acquired, compiled, and retained in its database before the Personal Information Protection Act came into force in Japan (April 1, 2005), RICOH may continue to use such personal information for the above purposes of use.
2.4 When a certain business is transferred to RICOH through merger, split-up, business transfer, etc. so that personal information is provided to RICOH, RICOH will use the personal information within the scope to which the individual has given consent, or within the scope necessary for accomplishing the purposes of use having been notified or announced before the transfer.
2.5 RICOH may acquire or use personal information beyond the scope of the purposes of use without obtaining individual prior consent in the following cases: 1) obligation by laws or regulations, 2) protection of human life, limb, or property; 3) cooperation to national organization, etc. is necessary.
RICOH does not provide personal information to third parties except in the following cases:
(a) When the principal has given a prior consent.
(b) When the personal information is provided for use by business partners such as subcontractors, agents, etc. who are appropriately supervised by RICOH.
(c) When personal information is shared among RICOH subsidiaries and affiliated companies.
(d) When the personal information has been acquired for the purpose of providing said information to a third party, and when its purposes, data items to be provided, provision means, contact persons for requesting cessation of use are notified or put in an easily accessible state.
(e) When the personal information is required to protect human life, limb, or property, and it is difficult to obtain the consent of the principal.
(f) When a judicial or administrative organization demands provision of personal information according to laws and regulations.
(g) When RICOH provides the personal information to other parties because of merger, split-up, business transfer, etc.
4.1 When the principal or his/her legal representative wishes to access, change, or cease using the personal information, please “Contact RICOH”.
4.2 At the time of inquiry, RICOH may wish to confirm that the requesting person is the principal or his/her legal representative.
4.3 RICOH may not respond to requests if RICOH can not confirm that the requesting person is the principal or his/her legal representative, or if RICOH is not required to do so under Japanese law.
RICOH website may acquire customer’s access log information on RICOH website such as using browser, page browsing history, IP address, etc. within the purposes of use stated in “List of Businesses and Purposes of Use” described in the article 2.
(a) Purposes of Using Access Information
(b) Prevention of Unauthorized Access
Prevention of unauthorized access during transmission RICOH will use Secure Sockets Layer (SSL) encryption technology to protect data from unauthorized accesses by a third party during transmission when a customer as the principal provides confidential information such as his/her personal information through the Website operated by RICOH. However, such a technology may not be used depending on the computer environment of the customer, and RICOH also offers web pages for browsers not supporting SSL. However, it should be noted that information on such pages may not be encrypted.
(c) Use of Cookies and Web Beacons
RICOH website may use cookies1 and Web beacons2 in order to aquire access information. They are impossible to identify personal information. If a customer uses RICOH website with his/her browser configured to reject the use of cookies or to not display images, some functions offered in the Website may not be used.
(d) Use of Google Analytics
RICOH website may use Google Analytics on RICOH websites to grasp how they are used by visitors for the purposes mentioned above. Google Analytics gathers access information using first party cookies without specifying individuals. It is provided in Google Analytics Terms of Service and Google Privacy Policy how to gather and use access information.
Please see the following site to know details of Google Analytics. https://www.google.com/intl/en/policies/privacy/partners/
(e) Handling of Personal Information on Linked Pages
RICOH takes no responsibility for handling of personal information on the websites linked to the RICOH website, operated by a third party other than RICOH or RICOH group companies.
RICOH may update this “Handling of Personal Information” because of revisions of purposes of use, improvement of safety, or according to revisions of related laws, regulations, or criteria. Therefore, RICOH recommends to periodically check “Handling Of Personal Information” on RICOH Web site, etc.
Implemented: March 1, 2005
Revised: April 1, 2017
Ricoh Company, Ltd.
A “cookie” refers to identification information sent from a Web server when the browser accessed a Web site. The browser sends back the information to the Web server when accessing the site again. ↩
A “web beacon” refers to a small image file included on a Web page used to record an access of the page. ↩